TOYBE, SA Data Protection Policy
1. Who is responsible for processing your data?
The party responsible for data processing relating to the various processes related to the management of our users, clients or suppliers is TOYBE, SA, with registered office at Polígono Industrial Cantabria I - Calle Soto Galo, 1 (26009) in Logroño, La Rioja. CIF A-26011825.
For the purposes of our data protection policy, the contact telephone number is 941 224 038 and the contact email is info@toybe.es
2. What type of data do we have about you and how did we obtain it?
The categories of personal data that our company processes about its customers and suppliers are:
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Identification data
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Professional data such as job position, skills, etc.
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Postal or electronic addresses
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Commercial information
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Economic and transaction data
Under no circumstances do we process specially protected data.
We have obtained all the above-mentioned data either directly from you by sending a contact form or by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company's obligation to provide us with updated data in the event of any changes.
3. For what purpose do we process your data?
We process the data provided to us by interested parties in order to manage various activities arising from specific procedures carried out in the area of sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out some of the following actions:
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Sending the information requested through the contact form on our website or any other means of contacting our company.
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Provide both potential customers and our customers with offers of products and services of interest.
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Carry out the administrative, fiscal and accounting management of our clients and/or suppliers.
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Conduct satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.
We will not create commercial profiles based on the information provided and consequently we will not make automated decisions about you based on a commercial profile.
4. How long will we keep your data?
Personal data relating to natural persons linked to potential clients, clients and suppliers that we collect through the various contact and/or information collection forms will be kept as long as their deletion is not requested by the interested party. The data provided by our clients and suppliers will be kept as long as the business relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the subject matter.
In any event, we will retain your personal data for as long as is reasonably necessary taking into account our needs to respond to queries or resolve problems, make improvements, activate new services and comply with the requirements imposed by applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our company systems.
5. What is the legal basis for processing your data?
Depending on the type of data processing, we summarize below the basis for legitimation of said processing:
Treatment |
Basis of legitimacy |
Accounting Management: billing management with clients and/or suppliers |
Maintenance, development and control of the contractual relationship between the parties |
Tax management: application of withholdings, bonuses, etc. |
Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations |
Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. |
Maintenance, development and control of the contractual relationship between the parties |
Marketing: Commercial actions on our products or services aimed at our clients or those people who have requested information from us in the past, including conducting customer satisfaction surveys, sending commercial information and news about our services and products, etc. |
Free and unequivocal consent of the interested party (potential clients), we inform you that the withdrawal of this consent may in no case condition the execution of the contract between the parties; Legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by the interested parties in the past. |
As regards the referenced basis for legitimation, you are obliged to provide personal data. If you do not provide your personal data, your contract cannot be executed, nor can legal obligations or obligations derived from public authorities be fulfilled.
6. To which recipients will your data be communicated?
Our company will never share your personal data with any third party company that intends to use it for direct marketing purposes, unless you have expressly authorized us to do so.
We inform you that we may provide your personal data to Public Administration bodies and competent Authorities in those cases in which we receive a legal request from said Authorities or in cases in which, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to respond to any claim or legal demand; or to protect the rights of its clients and the general public.
We inform you that your data will not be transferred or communicated to third parties, and that our company is the only party responsible for its processing and safekeeping.
7. What are your rights as an affected or interested party?
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning him or her.
Specifically, interested parties may request the right to access their personal data, as well as receive it in a common and machine-readable format if the processing is carried out by electronic means (right to portability).
Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Additionally, in certain circumstances, interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, interested parties may exercise their right to object to the processing of their data. Our company will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.
Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details that appear in Section 1, 'Data Controller' of this Data Protection and Privacy Policy, attaching a copy of their ID. You also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Data Protection Agency.
C/ Jorge Juan, 6
28001 – Madrid
Telf. 901100099 / 912663517
8. Protection of data of website users.
In accordance with the current Regulation (EU) 2016/679, we inform you that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by the company. Such processing of your data will be covered by your own consent. By clicking the "SEND" button, the User consents to the processing of his/her data by our company.
We also inform you that, unless there is a legal obligation or express consent on your part, our company will not transfer your data to third parties.
Likewise, the User is informed that at any time he/she may exercise the rights of access, rectification or deletion of data as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, by notifying TOYBE, SA, e-mail: info@toybe.es .
Furthermore, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, our company undertakes not to send advertising via email without first obtaining the express authorization of the recipient. The User may object to the sending of advertising by checking the corresponding box.
9. Other information of interest regarding our privacy policy
9.1 Security Measures
Our company adopts the security levels required by current European and Spanish data protection regulations, taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the processing described, as well as the risks of varying probability and severity for your rights and freedoms as a person.
9.2 Processing of data of minors
Under the provisions of EU GDPR 679/2016 and RD 1720/2007, minors over 14 years of age may give their consent to the contracting of information society services, such as registering in a forum, completing a contact form, etc. However, it will be the responsibility of TOYBE, SA to verify the veracity of the age indicated by the minor.
For the processing of data of minors under 14 years of age, said data collection will always be carried out with the express consent of the parents or legal guardians.
9.3 Modifications to our Data Protection and Privacy Policy
Occasionally, our company may make changes and corrections to this section of the Data Protection Policy for Users, Clients and Suppliers. Please check this section regularly to see any changes that may have occurred and how they may affect you.
9.4 Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Users, Clients and Suppliers provides you with all the necessary information in an easily accessible manner so that you can find out about the type of data that TOYBE, SA holds on its potential clients, clients and/or suppliers, the purposes pursued, the rights that the data protection regulations recognise for you as the affected party and how to exercise these rights. Therefore, by deliberately sending your personal data through our means of contact and/or by starting a business relationship with our company, we consider that you recognise and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations enable us to do so.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated in the commercial contract entered into with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for Potential Clients, Clients and Suppliers of our company, please contact the company using the address provided in the first section 'Data Controller' and we will be happy to assist you and answer any additional questions you may have.
10. Applicable legislation
These Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.